We Never Know When You or Your Tenants Will Need Us
So, We’re Available 24/7 and 365 Days a Year
At The Garcia Group, we take the protection of your property seriously. We implement preventive and routine maintenance policies to ensure everything at your property is safe, habitable, and functioning. All of these proactive measures we take are effective at limiting the number of emergencies that your property is likely to have. However, we know that anything can happen – at any time. We’re here when you need us..
Your peace of mind is just as important as the protection of your property. Don’t worry about what might happen. We’re ready to lead the response no matter what happens. Your tenants know this too, and they understand how to get in touch with us if there’s a problem.
Emergency Call Center + Our Reliable Vendor Network = Immediate Response
In an effort to keep your Portland investment property protected 24 hours a day, we employ a professionally trained emergency call center which has access to all our property data and the necessary contact information for our best maintenance vendors. Our first responders are intake techs trained to troubleshoot emergencies and deploy the appropriate personnel for the fastest and most effective response.
The Garcia Group is on the Front Lines of Portland Property Protection
Our owners appreciate our round-the-clock responsiveness. It’s easy to relax, knowing that we’re prepared for anything. Our tenants appreciate that they have somewhere to turn – no matter what time of day or night.
No need to worry about chaos or confusion. Our tenants know exactly how to reach our emergency maintenance line, and their calls are answered right away – by humans.
We’ve put together a stellar team of preferred vendors, contractors, and service providers. They’re responsive and available when we need them, which means your emergency maintenance costs are lower and there’s less waiting and worrying.
Mitigating Rental Property Damage
Our accessibility and immediate response times allows for a more efficient and effective repair process. The call center we employ and the vendors we use work quickly to keep any damage to a minimum.
Tenant Safety and Well-Being Depends on 24-Hour Emergency Services
As Portland property managers, we have a legal and moral obligation to ensure that your tenants live in safe and habitable conditions. Having an emergency maintenance plan in place helps us fulfill this obligation while also protecting your property and your investment.
Our commitment to reliable, resourceful emergency management services is based on some of the values we have as a company:
Technology is used to:
- Caring about tenants If a tenant reports a maintenance emergency, we take immediate action and make the necessary repairs to ensure the tenant’s safety. This reduces the risk of injury or harm to your tenants.
- Protecting your investment Prompt repairs can prevent small issues from turning into major problems, ultimately saving you money in the long run. It can also help preserve the value of your property, making it more attractive to potential tenants and reducing vacancy rates.
- 24/7 service promotes tenant retention Consistent and timely maintenance and repairs can also enhance tenant satisfaction and retention, leading to longer tenancy periods and reduced vacancy rates. A well-crafted emergency maintenance plan builds a positive reputation.
“The Garcia Group worked with us from our Virginia to Oregon move last summer and made everything so smooth and easy. A very responsive group! Marika went out of her way to help our long distance communication; she was an absolute professional, and yet personable, flexible and understanding of our circumstances. Any maintenance request I have had to put it has been met with immediate attention and help. Thank you! All! For everything.”
“What a wonderful group of people to work with when making such a big change in your life friendly no pressure and always keeps you up-to-date highly recommended thank you guys.”
Serving the Greater Portland Metro Area
- Grant Park
- Rose Quarter
- Mt. Tabor
- Pearl district
- Slab Town
- Vista Hills
- St. Johns
- University Park
- John's Landing
- South Waterfront